Immutable experienced a major incident on July 30, 2024 affecting Passport, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Passport
Update timeline
- investigating Jul 30, 2024, 04:53 AM UTC
We're experiencing an issue with Immutable Passport where attempts to send a transaction or generate a signature are failing due to issues with an upstream service provider.
- monitoring Jul 30, 2024, 04:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2024, 05:00 AM UTC
This incident has been resolved.