Immutable incident

Possible delays in processing deposits and withdrawals on IMX.

Minor Resolved View vendor source →

Immutable experienced a minor incident on August 17, 2024, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2024, 02:53 AM UTC
Resolved
Aug 21, 2024, 12:40 AM UTC
Duration
3d 21h
Detected by Pingoru
Aug 17, 2024, 02:53 AM UTC

Update timeline

  1. investigating Aug 17, 2024, 02:53 AM UTC

    We are experiencing some possible delays in processing deposits and withdrawals on IMX.

  2. monitoring Aug 19, 2024, 12:15 AM UTC

    We are continuing to monitor the delay experienced by some withdrawals on IMX. The expected processing time for a withdrawal is now 48 hours. We appreciate your patience and apologize for any inconvenience this may have caused.

  3. monitoring Aug 19, 2024, 04:06 AM UTC

    All delays in deposit visibility are now resolved. We are continuing to monitor the delays in withdrawal processing.

  4. resolved Aug 21, 2024, 12:40 AM UTC

    This incident has been resolved.