Immutable incident

Incorrect network selected by Metamask when using Link

Minor Resolved View vendor source →

Immutable experienced a minor incident on August 27, 2024, lasting 6d 11h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 11:06 AM UTC
Resolved
Sep 02, 2024, 10:54 PM UTC
Duration
6d 11h
Detected by Pingoru
Aug 27, 2024, 11:06 AM UTC

Update timeline

  1. investigating Aug 27, 2024, 11:06 AM UTC

    We are investigating issues with Link not recognising the selected chain. To work around this issue, users can turn off the "Select networks for each site" experimental feature in Metamask. We are investigating options to fix this for all users.

  2. identified Aug 27, 2024, 11:45 AM UTC

    We have identified that MetaMask has enabled an experimental feature for users which is incompatible with Link. We are engaging with MetaMask on next steps. The work around below is confirmed to resolve this issue for users. Please reach out to Immutable Support if you continue to have issues after attempting the work around.

  3. resolved Sep 02, 2024, 10:54 PM UTC

    This issue is now resolved. Please ensure you are running the latest stable version of MetaMask which includes fixes for this issue.