Immutable incident

Immutable X transactions via Passport failing

Immutable experienced a major incident on September 19, 2024 affecting Passport, lasting 59m. The incident has been resolved; the full update timeline is below.

Started: Sep 19, 2024, 03:43 AM UTC
Resolved: Sep 19, 2024, 04:42 AM UTC
Duration: 59m
Detected by Pingoru: Sep 19, 2024, 03:43 AM UTC

Affected components

Passport

Update timeline

investigating Sep 19, 2024, 03:43 AM UTC

We are currently investigating an issue impacting transfers via Passport on Immutable X Our team is actively working on resolving this and will provide updates as soon as possible.
resolved Sep 19, 2024, 04:42 AM UTC

The issue affecting Passport transactions on Immutable X has been resolved. Our team has implemented a fix and verified that the service is operating normally.