Immutable incident

Production Hub is Down

Major Resolved View vendor source →

Immutable experienced a major incident on January 24, 2025 affecting Developer Hub, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 11:18 PM UTC
Resolved
Jan 25, 2025, 12:11 AM UTC
Duration
53m
Detected by Pingoru
Jan 24, 2025, 11:18 PM UTC

Affected components

Developer Hub

Update timeline

  1. investigating Jan 24, 2025, 11:18 PM UTC

    We are currently investigating this issue

  2. monitoring Jan 24, 2025, 11:57 PM UTC

    Our team has implemented a fix for the issue and continuing to monitor the system. Severity Level: [High] Next Update: [10 minutes] We apologise for any inconvenience this may cause and appreciate your patience.

  3. resolved Jan 25, 2025, 12:11 AM UTC

    We are pleased to inform you that the issue affecting [affected service(s)] has been resolved. Our team has implemented a fix and verified that the service is operating normally. Incident Start Time: [Sat 25, 10 am, GMT+10] Incident Resolution Time: [Sat 25, 11:10 am, GMT+10] We apologise for any disruption this may have caused and thank you for your understanding.