Immutable incident
RPC timeouts resulting in failed Passport transactions
Immutable experienced a major incident on March 2, 2025 affecting Passport, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2025, 11:16 PM UTC
We are currently investigating an issue impacting Passport transactions. In-game transactions may be failing at this time. Our team is actively working on resolving this and will provide updates as soon as possible. We apologise for any inconvenience this may cause and appreciate your patience.
- monitoring Mar 02, 2025, 11:21 PM UTC
Our team has implemented a fix for the issue and is continuing to monitor the system.
- resolved Mar 02, 2025, 11:26 PM UTC
The issue affecting Passport has been resolved. Our team has implemented a fix and verified that the service is operating normally. We apologise for any disruption this may have caused and thank you for your understanding.