Immutable incident

Users are unable to check balance due to block explorer latency

Minor Resolved View vendor source →

Immutable experienced a minor incident on March 27, 2025, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 08:41 AM UTC
Resolved
Mar 27, 2025, 10:02 AM UTC
Duration
1h 21m
Detected by Pingoru
Mar 27, 2025, 08:41 AM UTC

Update timeline

  1. investigating Mar 27, 2025, 08:41 AM UTC

    We are currently investigating an issue with the Immutable block explorer (explorer.immutable.com) that is preventing users from being able to check their balance through Immutable Play and Immutable Toolkit

  2. identified Mar 27, 2025, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2025, 09:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2025, 10:02 AM UTC

    This incident has been resolved.