Imgur experienced a major incident on August 13, 2020 affecting Desktop Site and DNS, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2020, 02:51 AM UTC
We are aware of an outage impacting our front end services for some users. We are investigating, and will update as soon as possible.
- investigating Aug 13, 2020, 02:54 AM UTC
We are continuing to investigate this issue.
- investigating Aug 13, 2020, 03:49 AM UTC
We are continuing to investigate an outage impacting some DNS providers and users.
- investigating Aug 13, 2020, 04:30 AM UTC
We continue to investigate and monitor the issue in cooperation with our DNS provider.
- monitoring Aug 13, 2020, 05:04 AM UTC
The issue has been identified and with an assist from our DNS provider fixes are being applied. Major public DNS providers are now resolving the site correctly. We continue to monitor the issue resolution in progress.
- resolved Aug 13, 2020, 05:10 AM UTC
We believe this issue to be largely resolved now. Some DNS providers may still have an errant record cached, but those should self-heal as their caches expire.