Imgur experienced a major incident on October 27, 2020 affecting Desktop Site and Mobile Web and 1 more component, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 27, 2020, 02:27 PM UTC
We are seeing a spike in 429 errors. This is related to yesterday's outages. We are investigating.
- investigating Oct 27, 2020, 05:16 PM UTC
Our teams continue to work around the clock to resolve this issue. Service stability is intermittent. We will update as information becomes available.
- investigating Oct 27, 2020, 06:43 PM UTC
We're continuing to work on this issue. In the meantime, users may see degraded performance including 429 errors, being logged out of your account abruptly, inability to comment, trouble viewing your posts or favorites, intermittent overcapacity errors, error messages such as "there was an error. please try again."
- monitoring Oct 27, 2020, 08:39 PM UTC
A fix has been implemented and we are monitoring closely.
- monitoring Oct 27, 2020, 08:42 PM UTC
We have identified some issues which we have triaged. Things appear to be fairly normal again, though we continue to monitor for possible hiccups along the way to recovery. If further issues are discovered, we will take action. https://i.imgur.com/B6rbamU.gifv
- monitoring Oct 28, 2020, 02:38 PM UTC
We are continuing to see intermittent degraded performance resulting from issues spanning the last two days.
- monitoring Oct 28, 2020, 09:23 PM UTC
While we continue to make headway on this issue, we have been able to make a number of improvements that mitigate downtime, although some errors may persist intermittently.
- monitoring Oct 29, 2020, 02:48 PM UTC
We have made further improvements overnight, which may have resulted in brief downtime. We will continue to monitor for stability issues today, and provide updates as required.
- resolved Oct 29, 2020, 06:12 PM UTC
Thus far today our recurring issues have cleared. We have taken quite a few steps to triage the issues we'd identified. Though behind the scenes we are still actively monitoring our infrastructure (https://i.imgur.com/C0MYp.gif), things appear to be all clear for now.