Imgur incident

"Most Viral" is not populating

Critical Resolved View vendor source →

Imgur experienced a critical incident on December 15, 2021 affecting Android App, lasting 1d 8h. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 04:00 PM UTC
Resolved
Dec 17, 2021, 12:24 AM UTC
Duration
1d 8h
Detected by Pingoru
Dec 15, 2021, 04:00 PM UTC

Affected components

Android App

Update timeline

  1. investigating Dec 15, 2021, 04:56 PM UTC

    We are investigating reports of content not loading within the "Most Viral" sort on Android devices.

  2. investigating Dec 15, 2021, 06:54 PM UTC

    We are unfortunately now seeing a site-wide outage affecting all platforms. The team is working hard to locate and squash the bug to blame!

  3. investigating Dec 15, 2021, 07:40 PM UTC

    We appear to be out of the woods across most platforms! However, issues loading most viral continue and are still being investigated.

  4. identified Dec 15, 2021, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Dec 15, 2021, 11:12 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Dec 16, 2021, 12:35 AM UTC

    We continue to investigate issues loading content on Android, as well as monitor a fix to recently seen site-wise loading issues

  7. identified Dec 16, 2021, 12:59 AM UTC

    We continue to investigate reports of content not loading within the "Most Viral" sort on Android devices.

  8. monitoring Dec 16, 2021, 05:33 AM UTC

    An update to the Android app which resolves this has been submitted to the Play Store (v5.7.2). We hope for it to be available to everyone soon and appreciate your patience as we've worked on this.

  9. resolved Dec 17, 2021, 12:24 AM UTC

    Our latest Android app version 5.7.2 is live in the Play Store featuring a fix to this. Please update!