imgix incident
Increased errors for new render requests (Rendering & Legacy video APIs)
imgix experienced a major incident on June 4, 2026 affecting Rendering Infrastructure, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Rendering Infrastructure
Update timeline
- investigating Jun 04, 2026, 02:44 PM UTC
We are currently investigating increased 5xx errors for new image render requests.
- identified Jun 04, 2026, 02:52 PM UTC
We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.
- identified Jun 04, 2026, 03:45 PM UTC
We are seeing a large reduction in error rates. We will continue to monitor for updates.
- monitoring Jun 04, 2026, 04:00 PM UTC
Error rates have subsided to normal levels. We will continue to monitor for updates.
- resolved Jun 04, 2026, 04:54 PM UTC
This incident has been resolved.