imgix incident

Investigating increased latency for cache misses in the EU region

Minor Resolved View vendor source →

imgix experienced a minor incident on October 27, 2025 affecting Rendering Infrastructure, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 02:07 PM UTC
Resolved
Oct 27, 2025, 03:56 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 27, 2025, 02:07 PM UTC

Affected components

Rendering Infrastructure

Update timeline

  1. investigating Oct 27, 2025, 02:07 PM UTC

    We are investigating increased latency for cache misses in the EU region.

  2. identified Oct 27, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2025, 03:25 PM UTC

    Latency has returned to normal for the affected EU region. We will continue to monitor the situation.

  4. resolved Oct 27, 2025, 03:56 PM UTC

    This incident has been resolved.