imgix incident

Investigating issues with changing account plans

Notice Resolved View vendor source →

imgix experienced a notice incident on October 28, 2025 affecting Web Administration Tools, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 05:48 PM UTC
Resolved
Oct 28, 2025, 05:58 PM UTC
Duration
9m
Detected by Pingoru
Oct 28, 2025, 05:48 PM UTC

Affected components

Web Administration Tools

Update timeline

  1. investigating Oct 28, 2025, 05:48 PM UTC

    We are investigating issues with upgrading/downgrading account plans through the dashboard. In the meantime, please reach out to our support team if you need to change your plan.

  2. resolved Oct 28, 2025, 05:58 PM UTC

    This incident has been resolved.