imgix experienced a notice incident on November 20, 2025 affecting API Service, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
API Service
Update timeline
- monitoring Nov 20, 2025, 02:04 AM UTC
We’re currently experiencing delays in generating CDN and Error Log reports for 2025-11-20. Our team is working on backfilling the data, and we expect the reports to be available by 2025-11-21 (UTC).
- monitoring Nov 20, 2025, 04:14 AM UTC
The backfill for the CDN and Error Log reports is currently underway and is expected to complete within the next hour.
- resolved Nov 20, 2025, 04:36 AM UTC
The backfill for the CDN and Error Log reports has been completed. You should now be able to download the reports from the Dashboard or via the API as usual.