imgix incident

Investigating errors with plan upgrades through the dashboard.

Minor Resolved View vendor source →

imgix experienced a minor incident on January 26, 2026 affecting Web Administration Tools, lasting 8h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 04:15 PM UTC
Resolved
Jan 27, 2026, 12:58 AM UTC
Duration
8h 43m
Detected by Pingoru
Jan 26, 2026, 04:15 PM UTC

Affected components

Web Administration Tools

Update timeline

  1. identified Jan 26, 2026, 04:15 PM UTC

    We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.

  2. resolved Jan 27, 2026, 12:58 AM UTC

    This incident has been resolved.