Illustrative Mathematics experienced a critical incident on September 23, 2021 affecting Client Portal (uptime monitoring) and Facilitator Portal (uptime monitoring), lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Client Portal (uptime monitoring)Facilitator Portal (uptime monitoring)
Update timeline
- identified Sep 23, 2021, 01:00 PM UTC
The client and facilitator portals are both offline due to an issue communicating with Salesforce.
- resolved Sep 23, 2021, 01:08 PM UTC
This incident has been resolved.