Illustrative Mathematics experienced a critical incident on February 24, 2022 affecting CMS and KH instance (uptime monitoring) and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
CMSKH instance (uptime monitoring)Client Portal (uptime monitoring)Facilitator Portal (uptime monitoring)IM Demo (uptime monitoring)
Update timeline
- investigating Feb 24, 2022, 04:35 PM UTC
All of our sites hosted at Heroku are currently offline. As of right now, https://status.heroku.com/ doesn't show an issue, but check that site for updates.
- monitoring Feb 24, 2022, 05:08 PM UTC
IM Demo and the CMS are now back. Root cause is still an issue with our hosting provider, Heroku. https://status.heroku.com/incidents/2402
- monitoring Feb 24, 2022, 05:14 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 24, 2022, 05:25 PM UTC
All sites appear to be back online and fully functional.