Illustrative Mathematics incident

Facilitator Portal Availability

Notice Resolved View vendor source →

Illustrative Mathematics experienced a notice incident on August 15, 2022 affecting Facilitator Portal (uptime monitoring), lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2022, 10:37 PM UTC
Resolved
Aug 15, 2022, 11:21 PM UTC
Duration
43m
Detected by Pingoru
Aug 15, 2022, 10:37 PM UTC

Affected components

Facilitator Portal (uptime monitoring)

Update timeline

  1. identified Aug 15, 2022, 10:37 PM UTC

    The facilitator portal (https://facilitator.illustrativemathematics.org/) has been going offline due to an issue at the web host, Heroku. For more information, see: https://status.heroku.com/incidents/2451

  2. monitoring Aug 15, 2022, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 15, 2022, 11:21 PM UTC

    Heroku has resolved this incident, so we're going to as well. The portal should be back to normal operation.