Illustrative Mathematics experienced a major incident on August 24, 2022 affecting KH instance (uptime monitoring) and Client Portal (uptime monitoring) and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
KH instance (uptime monitoring)Client Portal (uptime monitoring)Facilitator Portal (uptime monitoring)IM Demo (uptime monitoring)Heroku
Update timeline
- monitoring Aug 24, 2022, 12:20 AM UTC
Our hosting provider, Heroku, is having a DNS issue, which may be impacting some of our sites for some users. See fore more details: https://status.heroku.com/incidents/2453
- resolved Aug 24, 2022, 03:37 AM UTC
This appears to be resolved now.