Ideogram incident

Outage

Critical Resolved View vendor source →

Ideogram experienced a critical incident on July 5, 2025 affecting API, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2025, 08:49 AM UTC
Resolved
Jul 05, 2025, 09:10 AM UTC
Duration
20m
Detected by Pingoru
Jul 05, 2025, 08:49 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 05, 2025, 08:49 AM UTC

    The /generate and /remix endpoints are experiencing an outage. We are actively investigating the source of the issue.

  2. resolved Jul 05, 2025, 09:10 AM UTC

    We identified the root cause of this incident and have resolved the underlying issue