Identifi incident

Workflow and Add Documents Issues

Minor Resolved View vendor source →

Identifi experienced a minor incident on October 16, 2025, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 04:52 PM UTC
Resolved
Oct 16, 2025, 05:11 PM UTC
Duration
18m
Detected by Pingoru
Oct 16, 2025, 04:52 PM UTC

Update timeline

  1. investigating Oct 16, 2025, 04:52 PM UTC

    Identifi is aware of issues with Workflow and Add Documents. As we continue to investigate, end users can try resetting their browser cache.

  2. resolved Oct 16, 2025, 05:11 PM UTC

    After investigation it has been determined that customers that were recently upgraded will need to clear the browser cache on each end user work station.