iDenfy incident

Identification platform outage

Major Resolved View vendor source →

iDenfy experienced a major incident on May 25, 2021, lasting 9h 45m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2021, 09:00 PM UTC
Resolved
May 26, 2021, 06:45 AM UTC
Duration
9h 45m
Detected by Pingoru
May 25, 2021, 09:00 PM UTC

Update timeline

  1. investigating May 26, 2021, 06:38 AM UTC

    We are currently investigating this issue.

  2. monitoring May 26, 2021, 06:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified May 26, 2021, 06:44 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 26, 2021, 06:45 AM UTC

    This incident has been resolved.