Ideanote incident

Issue with Idea Collection Widget

Minor Resolved View vendor source →

Ideanote experienced a minor incident on August 24, 2023, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 08:04 AM UTC
Resolved
Aug 24, 2023, 08:17 AM UTC
Duration
12m
Detected by Pingoru
Aug 24, 2023, 08:04 AM UTC

Update timeline

  1. investigating Aug 24, 2023, 08:04 AM UTC

    We have identified an issue with the Idea Collection Widget affecting idea collection via that channel. This problem emerged following yesterday's deployment and is currently under investigation by our technical team.

  2. resolved Aug 24, 2023, 08:17 AM UTC

    We are pleased to announce that the issue with the Idea Collection Widget has been successfully resolved. Our technical team identified a problem in the recent deployment that affected the functionality of the widget, and a fix has been implemented.