Ideanote incident

Issue with No-Signup Idea Submission via Widget

Minor Resolved View vendor source →

Ideanote experienced a minor incident on October 13, 2023, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2023, 10:23 AM UTC
Resolved
Oct 13, 2023, 01:46 PM UTC
Duration
3h 23m
Detected by Pingoru
Oct 13, 2023, 10:23 AM UTC

Update timeline

  1. investigating Oct 13, 2023, 10:23 AM UTC

    We have identified an issue with the Idea Collection Widget affecting idea collection via that channel. This problem emerged following yesterday's deployment and is currently under investigation by our technical team.

  2. resolved Oct 13, 2023, 01:46 PM UTC

    We are pleased to announce that the issue with the Idea Collection Widget has been successfully resolved. Our technical team identified a problem in the recent deployment that affected the functionality of the widget, and a fix has been implemented.