iDEAL experienced a critical incident on October 2, 2025 affecting ASN Bank and RegioBank, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
ASN BankRegioBank
Update timeline
- identified Oct 02, 2025, 01:21 PM UTC
Our monitoring has detected a possible issue with the availability of the Volksbank labels of ASN and RegioBank. Users of ASN and RegioBank may experience issues when paying with iDEAL.
- resolved Oct 02, 2025, 01:34 PM UTC
This incident has been resolved.