iDEAL experienced a critical incident on November 4, 2025 affecting ASN Bank and RegioBank, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
ASN BankRegioBank
Update timeline
- identified Nov 04, 2025, 04:58 PM UTC
After a recovery we now see another outage at ASN Bank that impacts iDEAL payments. Users of ASN Bank (incl former SNS) and RegioBank may experience issues when paying with iDEAL.
- monitoring Nov 04, 2025, 05:10 PM UTC
iDEAL services of ASN Bank and RegioBank have once again recovered. We keep monitoring for confirmation of a full and stable recovery.
- resolved Nov 04, 2025, 05:30 PM UTC
iDEAL services have been stable for ASN Bank/RegioBank since +/-18:00. Issue is resolved.