iDEAL experienced a major incident on November 5, 2025 affecting iDEAL Hub, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
iDEAL Hub
Update timeline
- identified Nov 05, 2025, 05:42 PM UTC
Currently iDEAL is experiencing an issue on the side of iDEAL hub that impacts several Acquirers. A fix has already been applied, which should result in services coming back soon. We are monitoring the situation.
- monitoring Nov 05, 2025, 06:09 PM UTC
Services are fully operational again. We are still monitoring for final confirmation.
- resolved Nov 05, 2025, 06:21 PM UTC
We can confirm all iDEAL Acquirers are fully operational again.