ID Dataweb experienced a minor incident on November 18, 2025 affecting Attribute Providers, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Attribute Providers
Update timeline
- identified Nov 18, 2025, 02:15 PM UTC
Our GovID verification partner is currently experiencing issues due to the ongoing Cloudflare outage. We are in touch with the vendor, and will update as we get more information. More information can be found at the following links: - https://www.cloudflarestatus.com/ - https://status.incode.com/
- monitoring Nov 18, 2025, 03:10 PM UTC
Cloudflare has deployed a solution, which has addressed the issues with our GovID vendor. We are continuing to monitor closely.
- resolved Nov 18, 2025, 08:24 PM UTC
All systems have remained operational since the last update. We will continue to actively monitor throughout the day.