ID Dataweb incident

Degraded performance - BiogovID

Minor Resolved View vendor source →

ID Dataweb experienced a minor incident on May 6, 2026 affecting Attribute Providers, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 10:26 PM UTC
Resolved
May 07, 2026, 12:45 AM UTC
Duration
2h 18m
Detected by Pingoru
May 06, 2026, 10:26 PM UTC

Affected components

Attribute Providers

Update timeline

  1. identified May 06, 2026, 10:26 PM UTC

    We are observing elevated error rates on BiogovID services in production. We are monitoring closely, more details available here: https://status.incode.com/

  2. resolved May 07, 2026, 12:45 AM UTC

    Monitors indicate BiogovID services have been restored in production, and we're seeing production BiogovID traffic regain stability. We will continue throughout the evening.

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