iCore Solutions experienced a minor incident on June 23, 2026, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 23, 2026, 09:53 AM UTC
We are aware of an issue affecting accessing Nodes in iCCS production environment Our team is actively investigating the root cause. We will provide an update within \[30 minutes / 1 hour\]. We apologize for any disruption to your operations..
- identified Jun 23, 2026, 10:25 AM UTC
We are continuing to work on a fix for this incident..
- investigating Jun 23, 2026, 10:45 AM UTC
We are currently investigating this incident with support from Microsoft..
- investigating Jun 23, 2026, 11:09 AM UTC
We are currently investigating this incident with support from Microsoft..
- investigating Jun 23, 2026, 11:38 AM UTC
We are currently investigating this incident. We are having a problem with anazure storage account and we are working with an azure technician to identify the issue..
- investigating Jun 23, 2026, 12:14 PM UTC
We are investigating the incident..
- monitoring Jun 23, 2026, 01:37 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Jun 23, 2026, 02:38 PM UTC
We can confirm that the issue affecting access to the Node Directory has been fully resolved. All iCCS integrations are now operating normally. We apologize for the inconvenience this incident caused. A follow-up summary will be shared \[within 24 hours / in due time\] for customers who require additional information. Thank you for your patience..