Iconik experienced a minor incident on October 8, 2021 affecting iconik GCP US Data Center, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
iconik GCP US Data Center
Update timeline
- investigating Oct 08, 2021, 05:47 PM UTC
We are investigating increased error rates in our US datacenter. Customers may see errors in the user interface or when performing API calls.
- identified Oct 08, 2021, 06:04 PM UTC
The system is back to being operational but users could still be experiencing slower than normal responses in the user interface and API calls.
- resolved Oct 08, 2021, 07:26 PM UTC
The system is now fully operational at normal capacity again.