Iconik incident

Partial outage at EU datacenter

Minor Resolved View vendor source →

Iconik experienced a minor incident on December 9, 2021 affecting iconik GCP EU Data Center, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 01:15 PM UTC
Resolved
Dec 09, 2021, 07:10 PM UTC
Duration
5h 54m
Detected by Pingoru
Dec 09, 2021, 01:15 PM UTC

Affected components

iconik GCP EU Data Center

Update timeline

  1. investigating Dec 09, 2021, 01:15 PM UTC

    The queue handler in the EU datacenter is having issues. Mitigation is ongoing

  2. monitoring Dec 09, 2021, 05:30 PM UTC

    The EU queue handler was operational again at 15:00 CET. We are monitoring the queues to make sure everything is processed correctly.

  3. resolved Dec 09, 2021, 07:10 PM UTC

    All services back to normal