Iconik experienced a minor incident on August 3, 2023 affecting iconik Global Load balancer, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
iconik Global Load balancer
Update timeline
- investigating Aug 03, 2023, 11:48 AM UTC
The synchronisation of changes from our US to our EU datacenter is down, causing some changes made by users connected to the US datacenter not to be reflected when viewing from the EU datacenter.
- identified Aug 03, 2023, 01:35 PM UTC
The underlying issue has been resolved and new updates are being synced again. We are processing the backlog of changes made during the outage.
- resolved Aug 04, 2023, 11:57 AM UTC
All backlog entries have now been processed and the EU and US datacenters are now in sync.