Iconik experienced a minor incident on July 25, 2024 affecting iconik GCP US Data Center, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
iconik GCP US Data Center
Update timeline
- investigating Jul 25, 2024, 05:45 PM UTC
We are investigating issues with our US data center which may cause issues with asset/collection updates, share links, and assets showing offline for US clients.
- monitoring Jul 25, 2024, 06:19 PM UTC
We've adjusted resources in our data center to process through the backlog, so updates should now process as expected
- resolved Jul 25, 2024, 07:48 PM UTC
The issue with the US data center has been resolved. If you are still experiencing issues please reach out to support at [email protected]