Iconik experienced a minor incident on June 22, 2025 affecting iconik AWS US Data Center, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
iconik AWS US Data Center
Update timeline
- investigating Jun 22, 2025, 11:12 AM UTC
We are investigating an issue where we see slow responses and some timeouts in our AWS US datacenter. We are currently investigating the issue.
- monitoring Jun 22, 2025, 12:45 PM UTC
The issue was identified as an issue with the message bus used for webhook deliveries running out of memory on one of the nodes. We have adjusted the settings and the webhook delivery backlog is now being processed.
- resolved Jun 22, 2025, 04:23 PM UTC
The backlog has been processed and everything is back to operational.