Iconik incident

Login Issues in US region of GCP and AWS Tenants

Minor Resolved View vendor source →

Iconik experienced a minor incident on January 6, 2026 affecting iconik GCP US Data Center, lasting 16d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 07:44 PM UTC
Resolved
Jan 23, 2026, 06:59 PM UTC
Duration
16d 23h
Detected by Pingoru
Jan 06, 2026, 07:44 PM UTC

Affected components

iconik GCP US Data Center

Update timeline

  1. investigating Jan 06, 2026, 07:44 PM UTC

    The Iconik team is investigating an issue that is causing login attempts to the US region of the GCP and AWS tenants to be slow or fail. Please sign into Iconik via eu.iconik.io until this issue has been resolved.

  2. monitoring Jan 06, 2026, 08:50 PM UTC

    The team has implemented a fix and is monitoring performance. All users should be able to sign into app.iconik.io as usual. If you continue to notice issues, please reach out to [email protected]