Iconik experienced a minor incident on March 16, 2026 affecting iconik GCP US Data Center, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2026, 06:40 PM UTC
Our engineering team is currently investigating an issue causing slower-than-normal processing of transcode jobs in the US region of the GCP tenant. Newly created transcode jobs are being queued and will be processed once the issue is resolved. No action is required on your end. We are working to resolve this as quickly as possible and will provide updates as more information becomes available.
- resolved Mar 16, 2026, 08:04 PM UTC
The issue that was causing slow transcodes in the US region of the GCP tenant has been resolved. If you are still experiencing issues, please reach out to [email protected] for further assistance