iCampPro incident

Payments Settlement Issue

Minor Resolved View vendor source →

iCampPro experienced a minor incident on March 27, 2025 affecting iCampPro Payments and 3rd Party Integration/Provider, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 01:49 PM UTC
Resolved
Mar 27, 2025, 04:33 PM UTC
Duration
2h 44m
Detected by Pingoru
Mar 27, 2025, 01:49 PM UTC

Affected components

iCampPro Payments3rd Party Integration/Provider

Update timeline

  1. monitoring Mar 27, 2025, 01:49 PM UTC

    One of our third-party partners experienced a delayed settlement on 3/25, which caused the settlement to process on 3/26, potentially resulting in a 1-day delay in receiving deposits. We apologize for this inconvenience and anticipate all transfer schedules to resume as expected. Thank you for your understanding and patience.

  2. monitoring Mar 27, 2025, 04:33 PM UTC

    The team successfully expedited the funding process and arranged a same day deposit, so your funds will still be deposited today (3/27) as expected, before the bank closes. If you need further assistance, please don't hesitate to contact our Payments Support team directly at [email protected] or by phone at 1.877.554.6776 (Option 4). Thank you!

  3. resolved Mar 27, 2025, 04:33 PM UTC

    This incident has been resolved.