iCampPro incident

Delay Settlement

Notice Resolved View vendor source →

iCampPro experienced a notice incident on April 1, 2025 affecting iCampPro Payments, lasting 23h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 08:38 PM UTC
Resolved
Apr 02, 2025, 08:21 PM UTC
Duration
23h 42m
Detected by Pingoru
Apr 01, 2025, 08:38 PM UTC

Affected components

iCampPro Payments

Update timeline

  1. monitoring Apr 01, 2025, 08:38 PM UTC

    Please be advised that on March 31, one of our third party partners experienced a settlement delay for a subset of accounts. As a result, we will be attempting to process the transfer as same day ACH to ensure you receive the deposit by the end of the day on April 2, as scheduled, to minimize any impact. Additionally, these transfers will include all transactions from both March 31 and April 1, with April 1 transactions being deposited one day earlier than expected.

  2. resolved Apr 02, 2025, 08:21 PM UTC

    All transfers have been successfully initiated. Please note that same day ACH submission for standard funding was not possible, and deposits will be received on 4/3. You can view your transfer details by logging into merchantportal.iclasspro.com. If you have any further questions, feel free to reach out to our payments support team at 1.877.554.6776 (Option 4) or via email at [email protected].