IBM webMethods iPaaS incident
Intermittent Service Interruptions
IBM webMethods iPaaS experienced a minor incident on January 8, 2026 affecting EU3 INT and EU3 APIGW and 1 more component, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2026, 09:18 AM UTC
We are currently experiencing intermittent service interruptions. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide additional updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Jan 08, 2026, 09:45 AM UTC
We are still investigating the reported issue. At this time, our analysis indicates that the impact is limited to customers hosted in the West Europe (Netherlands) – Azure EU3 region. Other regions are not affected. Our engineering teams are actively working to identify the root cause and mitigate the issue as quickly as possible. We will provide further updates as more information becomes available.
- investigating Jan 08, 2026, 10:34 AM UTC
The latest update is that the Azure Networking team is investigating the issue, and we are awaiting further updates from Azure.
- monitoring Jan 08, 2026, 11:39 AM UTC
The issue has been confirmed as an Azure networking problem. Services have been stabilizing over the past few minutes, and both we and Azure are actively monitoring the situation. Azure will share an official communication within the next two hours, and a Root Cause Analysis (RCA) will be provided for this incident.
- resolved Jan 08, 2026, 05:37 PM UTC
This incident has been resolved.