Ibbü incident

Access disruption - 404 error when accessing the conversation panel

Critical Resolved View vendor source →

Ibbü experienced a critical incident on July 28, 2020 affecting Conversation Panel, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 07:08 AM UTC
Resolved
Jul 28, 2020, 07:20 AM UTC
Duration
11m
Detected by Pingoru
Jul 28, 2020, 07:08 AM UTC

Affected components

Conversation Panel

Update timeline

  1. identified Jul 28, 2020, 07:08 AM UTC

    404 errors are currently occurring when connecting to the ibbü conversation panel. We are working on the problem to get it resolved as soon as possible.

  2. resolved Jul 28, 2020, 07:20 AM UTC

    The issue has been resolved by our technical team, the situation is now back to normal. If you still experience errors, please refresh your page or try to disconnect / reconnect from ibbü.