Ibbü incident

Database connection issue

Notice Resolved View vendor source →

Ibbü experienced a notice incident on September 9, 2020 affecting Chat and Statistics and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2020, 10:10 PM UTC
Resolved
Sep 09, 2020, 10:18 PM UTC
Duration
8m
Detected by Pingoru
Sep 09, 2020, 10:10 PM UTC

Affected components

ChatStatisticsPayment HistoryWeb AppConversation PanelNotificationsMobile App (iOS/Android)

Update timeline

  1. monitoring Sep 09, 2020, 10:10 PM UTC

    One instance of our databases cluster has restarted. The situation is now back to normal, our technical team continues the monitoring of our infrastructure.

  2. resolved Sep 09, 2020, 10:18 PM UTC

    This incident has been resolved.