Ibbü experienced a minor incident on February 23, 2021 affecting Statistics, lasting 15h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Statistics
Update timeline
- identified Feb 23, 2021, 04:29 PM UTC
We note a delay in the indexing of conversation data since 3pm (UTC+1). Experts paid per conversation may see a delay in their compensation statistics. Rest assured, no data is lost. The source of the problem has been identified and the indexing of missing data has been restarted. It should continue until the middle of the night. We will confirm the catch-up tomorrow at 10am (UTC+1). Thank you for your patience and understanding.
- resolved Feb 24, 2021, 08:22 AM UTC
We close the incident and confirm that the data is up to date. Thank you for your patience.