Ibbü incident

Access to conversation panel blocked on desktop

Critical Resolved View vendor source →

Ibbü experienced a critical incident on July 7, 2021 affecting Login, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2021, 08:32 AM UTC
Resolved
Jul 07, 2021, 08:54 AM UTC
Duration
21m
Detected by Pingoru
Jul 07, 2021, 08:32 AM UTC

Affected components

Login

Update timeline

  1. investigating Jul 07, 2021, 08:32 AM UTC

    The login to the ibbü application is working but once you want access to your conversation panel you will be logout. Please use the mobile app in between which is working without disturbance. Our technical team is investigating the issue.

  2. identified Jul 07, 2021, 08:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 07, 2021, 08:54 AM UTC

    The incident has now been resolved and we confirm that everything is back to normal. We apologize for the inconvenience.