Ibbü incident
Slowdowns on our platform impacting the function of notifications and chats on your Website.
Ibbü experienced a major incident on May 8, 2022 affecting Chat and Notifications, lasting 17h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2022, 09:28 PM UTC
Our technical team is investigating on slowdowns on our platform. It may impact The display of notifications on your Website.
- investigating May 08, 2022, 10:03 PM UTC
Please know that a few actions have been done by our technical team. Those seem not to be sufficient to come back to a normal activity. Further investigations are needed.
- investigating May 08, 2022, 10:58 PM UTC
We are continuing to investigate this issue.
- investigating May 09, 2022, 06:27 AM UTC
The problem is mitigated. It has something to do with a lack of instance running. We are trying to identify the root cause and to work on a fix.
- monitoring May 09, 2022, 06:42 AM UTC
The issue is resolved following our last actions. We are now monitoring the solution.
- resolved May 09, 2022, 02:36 PM UTC
This incident has been resolved.