Ibbü incident

Random access to the platform

Major Resolved View vendor source →

Ibbü experienced a major incident on June 21, 2022 affecting Login, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:31 AM UTC
Resolved
Jun 21, 2022, 12:07 PM UTC
Duration
4h 35m
Detected by Pingoru
Jun 21, 2022, 07:31 AM UTC

Affected components

Login

Update timeline

  1. identified Jun 21, 2022, 07:31 AM UTC

    We are currently experiencing problems accessing the platform. The access is random. The problem is with our user authentication management provider, which is itself affected by a network problem. The resolution of the incident is in progress.

  2. identified Jun 21, 2022, 07:47 AM UTC

    The network problem affects a large number of services on the Internet including iAdvize. We are seeing a gradual recovery on all our services. We will continue to monitor activity until full recovery. We thank you for your patience. Next update coming in 15 minutes.

  3. monitoring Jun 21, 2022, 07:56 AM UTC

    We are seeing a full recovery. We continue to monitor the activity of the platform.

  4. monitoring Jun 21, 2022, 07:57 AM UTC

    We are seeing a full recovery. We continue to monitor the activity of the platform.

  5. resolved Jun 21, 2022, 12:07 PM UTC

    After a monitoring period, we close this incident. We apologize for the inconvenience and thank you in advance for your understanding.