Ibbü incident

Slow down on the platform

Major Resolved View vendor source →

Ibbü experienced a major incident on November 25, 2022 affecting Web App and Mobile App (iOS/Android), lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2022, 08:46 AM UTC
Resolved
Nov 25, 2022, 04:27 PM UTC
Duration
7h 40m
Detected by Pingoru
Nov 25, 2022, 08:46 AM UTC

Affected components

Web AppMobile App (iOS/Android)

Update timeline

  1. investigating Nov 25, 2022, 08:46 AM UTC

    We are currently experiencing slowdowns on the platform with difficulties in displaying the chat console. Our technical team is mobilized.

  2. investigating Nov 25, 2022, 08:58 AM UTC

    The slowdowns concern the whole platform. We are restarting some services and increasing the capacity of the servers.

  3. monitoring Nov 25, 2022, 09:17 AM UTC

    We have noticed an improvement in the last few minutes and are monitoring the activity of the platform.

  4. resolved Nov 25, 2022, 04:27 PM UTC

    After a monitoring period, we close this incident. Thank you for your patience and understanding.