Ibbü incident

Service disruption - Access to ibbü down

Critical Resolved View vendor source →

Ibbü experienced a critical incident on December 14, 2022 affecting Login, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 09:00 AM UTC
Resolved
Dec 14, 2022, 01:57 PM UTC
Duration
4h 57m
Detected by Pingoru
Dec 14, 2022, 09:00 AM UTC

Affected components

Login

Update timeline

  1. investigating Dec 14, 2022, 09:00 AM UTC

    The service to access to the platform is currently down. Our technical team is mobilized.

  2. identified Dec 14, 2022, 09:10 AM UTC

    The issue has been identified. Some actions are still ongoing. The return to normal is gradual.

  3. monitoring Dec 14, 2022, 09:12 AM UTC

    The access to the platform is operational again. Our teams monitor the platform.

  4. resolved Dec 14, 2022, 01:57 PM UTC

    All our services are now operating normally. We appreciate your patience as we worked through this and apologize for the inconvenience.