Ibbü experienced a critical incident on October 3, 2023 affecting Statistics, lasting 14h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 03, 2023, 05:33 PM UTC
An incident is currently ongoing on our statistics service. You won't be seeing updated statistics for now. We are currently working on the restoration of the service.
- monitoring Oct 03, 2023, 05:47 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 03, 2023, 06:25 PM UTC
Stats are back now. Please note that none of them are missed. We are continuing to monitor for any further issues.
- monitoring Oct 03, 2023, 08:44 PM UTC
You may see stats disappear again. We are working on the issue. Please be sure that: - Conversations will remain unaffected as production will continue to run smoothly. - The only service temporarily disrupted will be access to statistics. - There will be no risk of data loss; once our next fix is implemented, we will recover all data.
- monitoring Oct 04, 2023, 08:16 AM UTC
An initiative has just been launched to stabilize the statistics problem. We will continue to monitor for any further problems.
- resolved Oct 04, 2023, 08:32 AM UTC
This incident has been resolved.