Ibbü incident

Service disruption - personal canned answers are not available on the conversation panel

Major Resolved View vendor source →

Ibbü experienced a major incident on October 26, 2023 affecting Conversation Panel, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 01:14 PM UTC
Resolved
Oct 26, 2023, 02:06 PM UTC
Duration
51m
Detected by Pingoru
Oct 26, 2023, 01:14 PM UTC

Affected components

Conversation Panel

Update timeline

  1. identified Oct 26, 2023, 01:14 PM UTC

    An incident is currently ongoing on personal canned answers. As a result, you may notice that some personal canned answers normally available are currently missing. We are currently working on the restoration of the service. Thanks for your understanding.

  2. monitoring Oct 26, 2023, 01:35 PM UTC

    Personal canned answers have been restored. You can now use them normally. Thanks again for your patience.

  3. resolved Oct 26, 2023, 02:06 PM UTC

    This incident has been resolved.